Unified Order Entry

“Unified Order Entry” is a way to unify your order channels through FoxyCart, allowing you to maintain any 3rd party integrations you may have set up through FoxyCart while giving you a single place where all orders are recorded. This could be very useful for:

Fax orders
Phone orders, call centers
Orders from an event
Phone support requests to modify customer information
Manually modifying customer subscriptions

Security Considerations

Please be aware that using Unified Order Entry may require PCI DSS Compliance, especially if you are handling credit card information. Read up on what it might involve to handle credit card information, and how it might affect your business insurance or PCI compliance requirements. FoxyCart is not held responsible if you misuse UOE.

Enabling UOE

Using UOE is as simple as enabling it in your “advanced” page in your FoxyCart admin. Enable UOE, set a strong password, and save your settings. Once this is set, you are able to now login as any existing customer using your UOE password, or to checkout

How It Works

With Existing Customers

Enter the existing customer email address on your checkout, and enter the UOE password when prompted. You will now be authenticated as the customer, and you can continue through checkout as normally.

With New Customers

Enter the new customer email address on your checkout, then enter the UOE password. You will continue through checkout as normal, BUT the customer record will get a new, randomly generated password instead of the UOE password. The new user is created as normally, and if the customer requests a password reset they can get it no problem.